As a premium trekking service provider in Nepal & Bhutan, Trek Excursion Nepal strictly follows to the prescribed Terms & Conditions by the Management. The T&C of Trek Excursion Nepal contains important information that you must have to know before your journey begins with us. The T&C says the set rules are forming a legal contract in between customers and Trek Excursion Nepal.The same is applicable on the basis of your legal relationship with the company, Trek Excursion Nepal.
For Bookings and Payments:
To book your trip to Nepal, customers need to send us a completed digital booking form with some non-refundable deposit amount. This will be confirming that you aresatisfying all ofour Terms & Conditions mentioned here.We need you to send an e-mail by attaching the copy of passport at our corporate office mail address(office mail address). Once we receive them, we will start completing your process and send you the booking confirmation message at your mail address.
While processing the non-refundable amount, you may have to provide the minimum bank charges to proceed further. Our policy also says that a legal guardian should also accompany the travellersif they are below sixteen years of age.Book the adventure packages available for trekkers at Trek Excursion Nepal with any types of payment gateway as we accept payment through Master/Maestro/Debit and Credit cards. You can also make the payment through internet banking or mobile banking too. For further queries and information, please contact Trek Excursion Nepalat (Company’s Phone Number).
Cancellation against Booking
If there is any cancellation against the bookings made, then it is suggested to let us know the changes minimum 20days before you start the trip. As soon as we receiveyour letter for cancellation, we will get back to close your bookings.The cancellation message will only be valid if and only if the company receives appropriate documents. We will cancel your trip and refund the amount by deducting some amount from the advance payment.
If you want to include some changes into your original trip plan, then also you are welcome but have to notify us through written application with the changes you needed. In case, you face any problem to join your trip to Nepal, then you can transfer your booking credentials to another person. Keep in mind that the person you are making the nominee to enjoy your trip should meet all the requirementsconnected to the tour.
Visas and Passport:
All of the clients must have to carry a valid passport with at least6months ofvalidity since the return date. However, if any client needs a Nepalese Visa, then he/she can contact the Nepalese Consulate or arrives at the Kathmandu Airport to apply.
Travel Insurance is essential and common to all our clients.Obtain travel insurance and you can get additional protection till the duration of your tour. The travel insurance secures you from medical expenses, sudden death, personal injury, repatriation expenses, adequate coverage for luggage, helicopter rescue and air ambulance.
Holiday andPricing Changes
Travelling to Nepal and/or Bhutan with Trek Excursion Nepal demands a degreeof good humor, flexibility and keen understanding of the modes of transport. It also requires ideal accommodation. The routes to the mountains and hilly areas of Nepal arechanging time to time due to several conditions (artificial and natural)such as climate change, flood, snow, road-blockages etc.Sometimes the flights gets delay or postponed or even cancel due to heavy land-slides, political unrest ore delay arrival. In such circumstances, the company is not liable to refund any amount. However, we will always be there with you to offer alternativesfor your trip of same category. Wealso don’t accept any types of liability for loss on delays, employment or compensation resulting from the above mentioned situations those are beyondour reach.
To register any complaint or want any information, please contact to Trek Excursion Nepal at the earliest. We will resolve the issues by taking them as our primary concern.